Returns & Exchanges
We want you to be completely satisfied with your Gray Malin purchase. If for any reason you are not happy with your order, we accept returns on eligible items within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in their original packaging to ensure they arrive in pristine condition and attach the return label to the outside of the box.
Drop Off and Refund
Drop your package at any authorized carrier location. Once we receive and inspect your items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing